When booking online if it is your first appointment, the appointment must be a 1-hour appointment ONLY. Online offers, promotions and discounts do not apply to 30min appointments, prepaid appointments & packages. 

24 HOUR CANCELLATION POLICY: Appointments that have already been paid for as part of a package that are unattended or not rescheduled within 24 hours, will be lost and non refundable. Appointments that are unattended or not rescheduled that are not part of a package will be invoiced to the address that The Body Therapist UK has on file.