COVID-19

01

Booking enquiry

Patient enquires about an appointment

02

RISK ASSESSMENT

We have completed a Risk Assessment Document for the clinic which is available for all patients to see upon their appointment. We have also implemented Infection Control Measures and Personal Protection Equipment (PPE) for clients and Therapists. There is also Social Distancing guidelines in place, as set out by Government.

03

COVID-19 TRIAGE

The patient enquiring about the appointment is remotely screened for "possible or confirmed" Coronavirus symptoms.

04

Urgent need identified

Remote screening has identified the need for a face-to-face appointment and a virtual appointment is not sufficient.

05

Patient Informed

The patient enquiring about the appointment is informed about the risks associated with a face-to-face appointment. The patient is informed of the risk assessment protocols and the need for PPE. The patient is happy to continue with a face-to-face appointment and gives full consent which is documented.

06

Treatment plan

Pre-planning of patients treatment commences following 'step 4'. The aim is to minimise physical touch and contact time where possible.

07

Face-to-face appointment

Patients will be sent information for the visit 24 hours before the appointment, this will set out instructions for entering and exiting the building.

Patient Expectations

  • Use a face mask – single use or reusable (you can purchase one from us if you do not have one)

  • Use of your own towel(s) during appointment

  • Avoid touching or minimising touch of surfaces

  • Washing hands on arrival and before exiting the premises where possible

  • Change of clothes if using public transport

What to Expect from Us

  • Increase in PPE - mask, eyewear and face shield if deemed necessary, apron & gloves

  • Increased hygiene - regular cleaning of common areas, surfaces, handles and equipment.

  • Gaps between patients to allow for minimal people in clinic and common areas.

  • Pre-screening and screening upon appointment including infrared temperature.

  • Cashless payments

  • Increased hand sanitiser available

 

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Rehabilitation includes

THE CLINIC

UNIT 3

HUTCHINS CLOSE

STRATFORD, NEWHAM

LONDON

E15 2JE

Email:

TheBodyTherapistUK@gmail.com

Telephone:

07864344121

©2017 THE BODY THERAPIST UK. ALL RIGHTS RESERVED.

PRIVACY POLICY

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